How do I find the words to thank you and tell you how very thrilled we are with the room addition - my dream of 25 years! You understood exactly what was in my head - drawn crudely on a piece of paper - and quietly, methodically translated my plan into reality. We were not sure that our decision to turn the room's gable perpendicular to the rest of the house would look good, so your pre-architectural drawings were extremely helpful especially with the window styles and placement. Truly, when you said "We can do that," you gave us the confidence to know that our addition could be the something special I always visualized. The ridge beam and cathedral ceiling are magnificent. The quality products that you handle, such as the Marvin Windows and the Everlast metal roof definitely enhanced the end results of our project. You were just what we wanted in a contractor! You listened, you were easy to work with, you were always available to our questions, and you ironed out all the requirements with our Township Building and Zoning office with no headaches for us! Your helpful input was appreciated, your taste is excellent, and you are very honest and professional, possessing infinite patience. In the beginning when you worked along with the crew on the new wall and roof framing, it was an added bonus. You made the whole experience most enjoyable - we had no worries as to how things would go, which brings me to expand a bit about your staff and crew.
I could not pat you on the back without mentioning Mary. She was always helpful and just a wonderful person to talk to on the phone. In conversations with her, I came to know your organization is well managed and dependable, for every message got through to you, anything we needed to know got to us and she had a way of reinforcing our confidence. Also, I had some brief contact with Glen who helped me with some Township paperwork, and again only good things to say.
It is a very personal service you do for homeowners when you remodel or add to their homes. We are usually hoping the job will go well, while we are waiting and dreading what could go wrong. We are amazed more and more each day at how smoothly the job went, exceeding all our expectations.
I saved the best for last. Josh, I am at a loss for words about the amazing four gentlemen who were your "Goodwill Ambassadors." I am referring to the wonderfully nice, polite, professional hard workers who appeared early each morning in the dreadfully cold weather (January - February, the worst of winter) and quickly began each of their assignments for the day. There was no wasted time, there was no dissension whatsoever among them, no distasteful language, nothing but each day dedicated to accomplishing much. Each of them took pride in his work, and each one was skillful and good natured. I called them my "Dream Team" and they were in more ways than one. I believe they are the one's who ultimately make your reputation. Their work was done precisely the first time and was done neatly and efficiently. Never underestimate these men. It is their ability to work together effectively as a team, it is their demeanor to the homeowner, it is their caring attitude that make up the heart of Wood Originals Inc. Tom is a master craftsman. Dwylan, Larry and Dave are not far behind. Each has a particular skill that we were impressed with. I have met many people along the way but none were as personable as these four gentlemen. I simply enjoyed having each one here!
In closing, as I told you last week, keep up what you are doing. We appreciate your letting us do some of the inside finish work ourselves, as well as the helpful tips. We hope you will keep in touch as all of you have become trusted friends and we will never forget you. I waited 25 years - it was well worth the wait!
— Donna and Clyde Leach
I just wanted to say thank you again for all your help in making my dream of having a garage become a reality. It was a pleasure doing business with you and Wood Originals.
Although the weather conditions were not the best, kudos go to your construction crew for doing a great job. A huge thank you to Josh for his concern when the driveway got damaged, and his decision to do what was necessary to remedy the problem. This certainly makes your company stand above your competition.
— Ron Fidler
Thanks for an awesome building. Now that we've had some weather, I'm real sorry we waited so long to build. I'm glad we chose you guys. Your work crews and sub contractors all where very good. Len helped us make some good decisions. Thanks.
— Sam and Sally Lawrence
Thank you for your kind attentions to my project. It was nice to have my building erected by your pleasant crew, and it all turned out to be pretty much a "fun" thing.
— George Waltman
Our building experience with Wood Originals was a extremely positive one. The entire team at Wood Originals is very professional, courteous and responsive. Their attention to detail and craftsmanship are second to none. They worked closely with us every step of the way, incorporating our own design ideas and making suggestions and recommendations along the way.
We appreciated their conscientiousness and the great work ethic displayed by everyone at Wood Originals—from the sales team to every person on the construction crews. The end result was even better than we had hoped for. I would recommend Wood Originals to anyone.
(Writing about the building voted winner by the National Frame Builders Association in the Suburban/Garages category. The award was given at the Frame Builders Expo in Columbus, Ohio in February 2005.)
— Steven S. Smith
I was completely satisfied with the work of Wood Originals.
— Roger A
This letter is to express our thanks for the excellent job your men did on our garage. The workers were pleasant and accommodating while here working and did an efficient job getting the garage built in a timely fashion.
We appreciated your understanding and willingness to offer suggestions, when we planned the building and also when we made changes. The few items that needed to be addressed before completion were also done in an efficient manner. The garage looks wonderful in our wooded setting. We would surely recommend Wood Originals to our friends!
— George & Suzy Swanger
Some time ago I decided I needed a shed to put my implements in and get them out of the garage. I contacted Wood Originals about the buildings they erect. The salesman came out to the house and I told him what I was interested in. They drew up a sketch with all the dimensions on and came up with a price. The price was very reasonable and I said "let's do it". They put me on the list and I now have a very nice shed to put the implements and wood in. They do great work and I highly recommend them to anybody who is looking to build a shed, garage or whatever your needs are. Thank you Wood Originals for a job well done.
— George C. Fink
I just wanted to take a minute to thank you and your staff for another job well done. It has been enjoyable to work with a professional team. Hopefully, in the future we can do business again.
— Anthony Palmiere
Wood Originals built a pole building for me, and I love it. They made it exactly how I wanted it and it serves me very well. I would request anyone to use them!
— Daryl Hackman
The horse barn built for us by Wood Originals, Inc. is like a dream come true. We are very grateful to the workers that applied their many skills to provide us with such a fine product. All of the horse people that have visited have been very complimentary in their comments about the quality of the horse barn.
Because of the horse background of the company owner we had confidence when consulting during the planning stages of the building. During the building it was easy to work out a few changes to improve the final product. Upon completion we do not feel left high and dry. The company contacts us to make sure we are satisfied.
We suppose the bottom line can be stated in this way - if we were to build again - we would without hesitation choose Wood Originals in the planning and construction of our horse barn.
— Mim & Ralph Ackerman
I would like to take this time to compliment you and your company on the construction of my garage. Your company was very easy to work with and lines of communication were always open. Even with severe and unusual weather conditions you were able to erect my building in a timely manner with great craftsmanship. I would recommend your company to anyone interested in building a pole-style building. Keep up the good work!!
— Steve Erb, E & E Metal Fab., Inc.
Thank you for your great work - your team is efficient and we are pleased with the results!
— Titus & Trude Miller, Broxspen Vineyard
